Yes, our platform includes secure file-sharing features. However, we recommend not sharing sensitive personal information through our messaging system.

We implement various security measures to protect your information, including encryption of sensitive data, secure payment processing, and regular security audits. For more details, please refer to our Privacy Policy.

If you encounter any technical issues, try clearing your browser cache or using a different browser. If the problem persists, please contact our support team with details of the issue and screenshots if possible.

Yes, Workers.pk is fully responsive and works on all devices. Mobile apps are coming soon.

We accept various payment methods including credit/debit cards, bank transfers, mobile wallets like JazzCash and EasyPaisa, and other local payment options popular in Pakistan.

Refunds may be issued in the following circumstances:

• The seller fails to deliver the agreed-upon service
• The delivered work does not match the gig description
• The seller is unable to complete the order

Refund requests are reviewed on a case-by-case basis according to our Terms of Service.

If a dispute arises, first try to resolve it directly through our messaging system. If that doesn't work, either party can open a case through our Resolution Center. Our support team will review the case and make a fair decision based on the evidence provided.

Once submitted, reviews cannot be edited or removed except in exceptional circumstances that violate our terms of service. Please be thoughtful when leaving reviews.

After an order is completed, both buyers and sellers can leave reviews for each other. Reviews include a star rating (1-5) and written feedback. These reviews are public and help maintain quality standards on the platform.

If a seller misses the delivery deadline, the buyer can either:

• Wait and continue with the order
• Request to cancel the order and receive a refund

Yes, both buyers and sellers can request to extend the delivery time. Both parties must agree to the extension for it to take effect.

The order process typically follows these steps:

1. Buyer places an order and makes payment
2. Seller acknowledges the order and begins work
3. Seller delivers the completed work
4. Buyer reviews and accepts the delivery
5. Payment is released to the seller

Yes, all payments on Workers.pk are processed through secure payment gateways. We use industry-standard encryption to protect your financial information.

If you're not satisfied with the delivered work, you can:

• Request revisions (as specified in the gig description)
• Open a dispute through our resolution center
• Request a refund if the terms of service were not met

When you place an order, the payment is held securely by Workers.pk until you confirm that the work has been completed satisfactorily. This ensures that sellers get paid for their work and buyers receive the services they paid for.

Use our search feature and filters to narrow down freelancers by category, price range, delivery time, and ratings. You can also post a project requirement and receive proposals from interested freelancers.

Complete your profile with detailed information, add portfolio samples, maintain high ratings, deliver work on time, and respond promptly to client messages. Regularly updating your gigs and using relevant keywords also helps improve your visibility.

Payments are released to sellers after:

• The order is marked as completed
• The buyer accepts the delivery
• The review period of 3 days has passed without dispute.

Funds can be withdrawn to your linked bank account or through other supported payment methods.

Workers.pk deducts a service fee of 2% from each completed order. This fee covers platform maintenance, payment processing, and customer support.

After logging in, navigate to your seller dashboard and click "Create New Service." Fill in details about your service, pricing, delivery time, and attach relevant portfolio samples. Make sure to include a compelling description and appropriate tags to improve visibility.

To delete your account, go to Account Settings and select "Delete Account." Please note that you cannot delete your account if you have ongoing orders or pending payments.

Yes, you can operate as both a buyer and seller with two different accounts which requires two different email accounts. (But remember if you buy services created by you, then your account can be banned.)

Yes, creating an account on Workers.pk is completely free. We only charge fees when a service is purchased (for buyers) or when you receive payment for completed work (for sellers).

To create an account, click the "Sign Up" button on our homepage. You'll need to provide basic information such as your name, email address, and create a password. You have to choose between buyer and seller account type as well. After registration, you can set up your profile picture and details.

You can reach our customer support team by emailing support@workers.pk or through the contact form on our website. Our support team is available Monday through Friday, 9 AM to 6 PM PKT.

While Workers.pk is primarily designed for Pakistani freelancers and businesses, international clients can also hire talent through our platform. All transactions are processed in Pakistani Rupees (PKR).

Workers.pk is Pakistan's premier digital marketplace connecting local talent with opportunities. Our platform enables Pakistani freelancers to offer their services to clients both locally and internationally, while helping businesses find skilled professionals for their projects.